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 Accessibility for Ontarians with Disabilities Act (AODA) Workshop
Course Category:
- Professional Development workshop
Instructor(s):
We know dealing with policies, procedures, and legislation isn’t the most exciting part of running a business, but it is necessary. On January 1, 2012 the AODA Customer Service Standard compliance legislation takes effect. This legislation affects anyone who conducts business in Ontario, regardless if the business is physically located in Ontario. An interactive, content rich, and engaging workshop has been developed to quickly and efficiently help get your organization compliant. You will have the knowledge, skills, and tools to successfully roll out the AODA initiative in your organization.
Major topics covered in this course include
- Identify company obligation under AODA including present and future standards
- Review the benefits of compliance and liability for non-compliance
- Understand and discuss:
- What is the AODA?
- What is a Disability?
- What are the core principles?
- Assistive devices, support persons, and service animals
- How to serve a person with a disability
- Policies, procedures, and practices
- Examine best practices in implementing AODA in your organization
- Simple and practical tools and templates to comply with AODA
- Work on AODA templates to develop organizational policies, procedures and practices
- Review AODA training options and formulate a training plan
- Configure an AODA action plan to manage implementation
- Examine an AODA learning library and additional resources
- … and much, much more!
Suggested Audience
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Head of Operations |
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Office Manager/Administrator |
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General Managers |
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Call Center Manager |
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Quality Assurance manager/Professional |
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Recruitment Managers |
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Business Owners/Operators |
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Customer Service Managers |
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Customer Relations Managers |
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HR Managers |
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Legal Counsel |
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Privacy and Compliance Professionals |
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Field Director |
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Facilities Director/manager |
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Multi Course Bundle Savings
Multi course bundle savings will apply when more than 1 course is purchased by an individual in the same online transaction in the MRIA Portal:
2 courses = 10% off
3 to 5 courses = 15% off
6 or more courses = 20% off
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Course Date(s) |
Early Bird Deadline |
Registration Deadline |
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POSTPONED |
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- Course Length: 1 Day
- Check-in: 8:30 am
- Classes: 9 am - 5 pm
- Lunch will be provided
- For terms and conditions, click here
The venue address will be sent to you as part of your course registration confirmation.
Member
Early Bird* |
Non-Member
Early Bird* |
$549 |
$699 |
Member
Regular* |
Non-Member
Regular* |
$649 |
$799 |
*Plus applicable taxes
MRIA courses and their administration are subsidized by members' fees.
Therefore, members enjoy a reduced cost for courses.
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